Returns & Exchanges
We want you to be completely satisfied with your skincare journey, which is why we offer a 30-day return window for products that don't meet your expectations. If you are not happy with your purchase, we are here to help you find the right formula for your skin or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.
- 3.Print & Attach Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your package.
- 4.Drop Off & Refund
Drop your package at the designated carrier location; once received and inspected, your refund will be processed to your original payment method within 5-7 business days.